FAQs

Q: What products does Mamma & Me offer?

 Mamma & Me specialises in a delightful array of newborn baby products, ranging from adorable clothing and cosy blankets to essential nursery gear. We meticulously curate our collection to ensure the highest quality, comfort, and style for your precious little ones.

Q: Does Mamma & Me offer worldwide shipping? 

Absolutely! Mamma & Me is proud to provide worldwide shipping, ensuring that our enchanting newborn products can reach parents and families across the globe.

Q: Is shipping free for all orders? 

Yes, indeed! Mamma & Me believes in making your shopping experience delightful, which is why we offer free shipping on all orders, regardless of your location.

Q: Can I track my order? 

Of course! We understand the importance of keeping track of your precious purchases. Every order from Mamma & Me comes with a tracking option. Once your order is shipped, you will receive a tracking number that you can use to monitor the journey of your package.

Q: What is the estimated delivery time for orders? 

For US customers, we offer a shipping time of 2–4 business days. International orders typically take 4-6 business days. Please note that due to a recent management shift, there may be a slight delay of 1-4 business days. We appreciate your patience during these unprecedented times.

Q: Are Mamma & Me products safe for newborns? 

Absolutely. We prioritise the safety and well-being of your little ones. All our products undergo stringent quality checks and adhere to the highest safety standards to ensure they are gentle, comfortable, and suitable for newborns.

Q: What payment methods does Mamma & Me accept? 

Mamma & Me accepts a variety of payment methods, including major credit cards and other secure payment options. You can find the details during the checkout process.

Q: Can I return or exchange a product? 

We understand that preferences may vary. If you're not completely satisfied with your purchase, please refer to our 'Returns & Exchanges' policy on our website for detailed information on the process and conditions.

Q: How can I contact Mamma & Me for further assistance? 

We're here to help! You can reach out to our customer support team through the 'Contact Us' page on our website. We strive to respond promptly and assist you with any queries or concerns.

Thank you for choosing Mamma & Me. We look forward to providing you with exceptional products and service for your precious little ones!